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Diapers.com Converts Entire Fulfillment Network to Kiva Platform
By Robotics Trends Staff - Filed Oct 17, 2008
More Industry and Manufacturing stories
Another win for Kiva.  Diapers.com, an Internet retailer offering a variety of products for families with young children, with over 200,000 customers, has selected Kiva’s Mobile Fulfillment System for use in the company’s three distribution centers.  Diaper.som cites growth in order volume and merchandise selection as key selection drivers.

Kiva Systems, a developer of breakthrough mobile solutions for the distribution and order fulfillment industry, today announced that fast growing online retailer Diapers.com will install a Kiva Mobile Fulfillment System (MFS) at all three of the company’s distribution centers (DC). Diapers.com will deploy Kiva’s CaseFetch automated pallet fulfillment solution to facilitate high-speed order picking from mobile pallets and case shelving. The Kiva system will store, move and sort a variety of baby products, including diapers, wipes, formula, bottles and clothes.

“The Kiva MFS offers compelling advantages for our operations and our customers,” said Scott Hilton, executive vice president of operations, Diapers.com. “Our adoption of the Kiva MFS throughout our distribution network reflects our confidence that it will substantially increase employee productivity while providing the flexibility to efficiently support our extremely rapid growth. Our Kiva-based fulfillment platform will be the foundation for continued expansion in both order volume and SKU count over the coming years while maintaining our fast, free shipping for our customers.”

Kiva’s innovative approach to order fulfillment uses a fleet of mobile robotic drive units that bring inventory pods directly to workers, allowing easy and efficient access to all inventory items at all times. For eCommerce fulfillment, which demands extreme order quality and speed, Kiva improves order accuracy while simultaneously boosting picking productivity. The system also moves order containers, ensuring that the right order is delivered to the right dock door at the right time. Elimination of operator walking and waiting time enables worker productivity that is two to four times higher than with other automated systems.

For Internet retailers the distribution center is the store, so operating a Kiva Mobile Fulfillment System provides a strategic advantage that transforms the DC into a truly optimized, competitive asset with direct impact on the end-customer experience. The Kiva approach allows orders to flow directly from the Internet to robots on the factory floor in real-time, resulting in highly lean operations. Kiva’s workflow eliminates the need for batch or wave processes allowing orders to leave the DC only minutes after the customer hits the “submit order” button of an eCommerce website. What’s more, because all the system components are mobile and modular, a Kiva-equipped distribution center has unprecedented flexibility when adding new products or expanding throughput without disrupting ongoing operations.

“Diapers.com is a fantastic example of a company moving at Internet speed,” said Mick Mountz, founder and CEO of Kiva Systems. “Not only do they have demanding customers that need one- or two-day delivery nationwide, but they are adding new product offerings all the time. Diapers.com’s selection is the latest endorsement of the Kiva MFS as the material handling solution of choice for Internet retailers.”

About Kiva Systems
Kiva Systems, Inc. uses game-changing automation technology for distribution centers that helps companies simplify operations and reduce costs while increasing strategic flexibility. Using autonomous mobile robots and sophisticated control software the Kiva Mobile Fulfillment System enables extremely fast cycle times with reduced labor requirements, from receiving to picking to shipping—all without conveyor. The result is a building that is quick and low-cost to set up, inexpensive to operate and easy to change. For more information on Kiva Systems and its solutions, please visit http://www.kivasystems.com

About Diapers.com
As dads themselves, company founders Marc Lore and Vinit Bharara understand diapers all too well. Tired of the “diaper runaround”—midnight store runs for diapers, frustrated searches for the right diaper size, wasted time waiting in store lines and traffic and lugging big diaper boxes with their little ones tugging at them—they created Diapers.com. Their goal: To offer the widest selection of baby necessities anywhere, the lowest online prices, the convenience of fast, free shipping and the best customer service around. Their bigger mission: To play a small part in making things a little easier and less expensive for new parents and caregivers often faced with an overwhelming barrage of new duties and responsibilities. Visit http://www.diapers.com for diapers and more—with fast, free shipping.

Press Contacts
Mitch Rosenberg
KIVA SYSTEMS, INC.
P:  (781) 305-5167
E: 

Scott Love or Kristin Villiotte
Schwartz Communications, Inc.
P:  (781) 684-0770
E: 


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